Roles & responsibilities
Most people cannot tell you what their job
actually is.
Somewhere there is a job description, written by someone who has left and never opened since. hr goat writes one people can read, and keeps it current.
Operations Coordinator
Operations · Level 3
Drafted by hr goatPurpose
Keeps stock, suppliers and deliveries moving so the warehouse never waits.
Responsible for
- Onboarding new suppliers
- The month-end stock count
- Next-day delivery routes
Measured on
2 people in this roleNext: Operations Supervisor →
Skills it asks for
A role nobody can read is a review nobody can defend, a hire nobody can judge, and a promotion nobody can explain.
- Reviewnobody can defend it✕
- Hirenobody can judge it✕
- Promotionnobody can explain it✕
hr goat rewrites the role. All three are fixed with it.
What it does
Six things a job description should have been doing all along.
Job architecture · Acme
18 of 28 roles ready
ReadyReady
Draft
No descriptionWrite descriptions for the 9 roles that have none
It drafts the profile
Point it at an old job description, at the person doing the job now, or at nothing at all. You edit what comes back and approve it.
Responsibilities people can actually read
Short lines saying what this person is on the hook for. Not two pages written for a job evaluation panel in 2015 and never opened since.
Measured on the same things it asks for
The measures a role is judged on live on the role itself. So when the review comes round, it is already pointing at the right things.
Written in skills, so it connects
Every role names the skills it needs. That is what lets the rest of the product work: who is ready, who is close, what learning would close the gap.
One ladder, visible to everyone
Each role points at the one above it. Your people can see the step they are standing on and the next one up, without having to ask.
Change it once
Edit the role and every person holding it is measured against the new version. No spreadsheet to reissue, no version 4 final FINAL.
How it goes
Four steps. None of them is a workshop.
- 1
Give it something to work from
An old job spec, a CV, a title, or the person doing the job today. Any of those is enough to start.
- 2
It writes the first draft
Purpose, responsibilities, the skills the role calls for, and what good looks like. In front of you in seconds, not next quarter.
- 3
You cut it down
Most drafts get shorter. Delete the lines that are really someone else’s job. That argument is the useful part.
- 4
Approve it and it goes to work
The moment it is live, everyone holding that role is measured against it, and everyone else can see what it would take to get there.
Warehouse Supervisor
Written from: warehouse supervisor job spec, 2019
Responsible for
Other duties as required
Liaise with stakeholders across the business
Keep the cold chain within range on every shift
Plan the next day’s routes by 16:00
Lead the night shift team of six
One AI across all of it, and every module is in every plan.
Where it reaches
One job description, used by everything else.
- Operations Assistant
- Operations Coordinator
- Operations Supervisor
- Operations Manager
- Head of Operations
Skills
The role names the skills. Skills Intelligence measures them.
Read on →Performance
The KPIs on the role are the ones the review asks about.
Read on →Succession
The role above is the role people are being readied for.
Read on →Hiring
Before the advert goes out, it checks who already fits the profile.
Read on →Write one role properly. You will rewrite the rest.
It takes about four minutes and the first draft is free.
Start freeFree forever for 1 admin and 4 more people. No credit card, ever.