A government that built workforce capability from nothing.

What was wrong

A national workforce where capability varied wildly and nobody had measured any of it.

Money was being spent on training without knowing where the gaps were. Promotions happened without evidence.

What we built

A framework built for the jobs a West African public service actually runs on, not one borrowed from somewhere else.

Then a development path for each person, built from their own score. Most of the workforce signed in and used it.

What changed

• Readiness: Scores rose 30.8%, so the money spent on training can be shown to have worked.
• Careers: Career growth measures improved 25.8%, and promotions now have evidence behind them.
• Performance: Managers have real numbers to open a conversation with.
• Training: Each person's path targets their own gaps, so less is spent on courses nobody needed.
• Succession: The people ready for senior posts can be found on capability rather than years served.

Where they are now

Decisions about performance, training, promotion and succession are made on evidence, right across the national workforce.